Terms and Conditions

These terms and conditions relate to the Trades Exhibitions Ltd and M Squared Media Ltd products and services including exhibitions, conferences, awards and magazine publications.

Trades Exhibitions Ltd and M Squared Media Ltd require all processors to securely protect your data and only retain data for as long as they need. Online payments will be taken via Showhub or Esco subscription services, depending on the product or service, via our website. The online payments will be via a secure payment gateway and appear on your bank statement as Trades Exhibitions or M Squared Media. 
All payments are non-refundable unless otherwise stated. Any requests for refunds must be received in writing within 21 days following an event and will be reviewed by management with no guarantee of reimbursement. Any refunds will be issued minus a 10% administration fee. The company accepts no responsibility for circumstances beyond its control.

Photography & Videography
All events will be photographed and videod with the intention of the images and videos being used for the purpose of marketing. By registering for and attending an event you acknowledge that a photographer will be present and you may appear in a shot. Trades Exhibitions Ltd and M Squared Media Ltd have the right to use the images as they wish. Any images taken from our website must be referenced and credited to the event. If you do not wish to be featured in photographs please make the organisers of the event aware on arrival.

By registering for all events run by Trades Exhibitions Ltd and M Squared Media Ltd, you will receive communications from Trades Exhibitions Ltd and M Squared Media Ltd and its sponsors and partners, in relation to the events, which include exhibitions, conferences and awards. Aesthetic Medicine welcomes all practitioners from the aesthetic beauty industry including Doctors, Nurses, Surgeons, Dermatologists, clinic managers and owners. Entry is available only to Trade Professionals over the age of 18. Under no circumstances will babies or children under the age of 18 be admitted to the event.

Awards policy
Entry available only to individuals over the age of 18. Under no circumstances will babies or children under the age of 18 be admitted to the event. Individuals are entitled to an 80% partial refund for tickets purchased up to 2 weeks prior event. Refunds will not be accepted 2 weeks prior to the event.

Transactions During the Event
Trades Exhibitions Ltd and M Squared Media Ltd are not liable for any transactions undertaken at any events between attendees and exhibitors or sponsors of the events. Any complaints please contact the sponsor or exhibitor directly.

Data Collection - Event Registration
For all Trades Exhibitions Ltd & M Squared Media Ltd events, you will be required to register online or at the event in order to attend. To access the exhibitions and conferences, you will be required to register for a badge or purchase a ticket which you will need to bring with you to the event in order to gain access. Without a badge or purchased ticket, you will not be permitted access. Even if you have attended previous events, you will be required to re-register for each event.
Trades Exhibitions Ltd & M Squared Media Ltd request that your data be supplied and a series of mandatory questions be answered to enable us to understand the demographics and requirements of our audience for each event. Trades Exhibitions Ltd & M Squared Media Ltd will contact you with show information which they deem relevant including product updates, special offers, education, planning your agenda for the event and exhibitor and sponsor information. If you have registered for an event which requires you to present an entry badge on arrival this will be emailed to you prior to the event to print out to bring with you to the show to save time on arrival.
You will also receive a post-event survey in order to allow us to analyse the performance of the event, demographics of attendees, reasons for non-attendance and to understand how to improve future events. If you wish to amend or no longer receive any further communication from Trades Exhibitions Ltd & M Squared Media Ltd, please use the 'manage your preferences' or 'unsubscribe' links in the emails or SMS you have received.

Data Collection - Scanners at the show
At certain Trades Exhibitions Ltd & M Squared Media Ltd events, exhibitors and sponsors will have the opportunity to scan visitors' badges with the intention of collecting their data in order to contact them in the future with information they feel is relevant. By allowing an exhibitor or sponsor to scan your badge at an event you are granting them access to the contact details and demographic information supplied during your registration for the event.
When registering for an event you will be required to tick a box to comply with the following policy: 
I understand that by choosing to allow my badge to be scanned by an exhibitor or sponsor when at the event, I will be providing the exhibitor or sponsor with my personal data. I consent to this personal data being used to contact me about their products or services and understand that this partner or sponsor may transfer this data outside of the European Economic Area for these purposes and I consent to such transfer of my data. I also understand and agree that my personal data may be held and used by the organiser of this event, Trades Exhibitions Ltd or M Squared Media Ltd, and any third party hosting provider acting on its behalf, in order to run the event and for analysing visitor traffic with a view to improving the event experience for visitors.

Events Entrance Policy
All events organised by Trades Exhibitions Ltd and M Squared Media Ltd are open only to trade and professional visitors over the age of 14, with the exception of our medical beauty events for which the minimum age restriction is over 18. Under no circumstances will prams, babies, pushchairs or buggies be permitted. No exceptions will be made.

A word from the legal team:
Tickets to Aesthetic Medicine ("Event")  are non-refundable, non-transferable and cannot be reproduced or resold. The Event’s opening hours, exhibitors, schedules and speakers are subject to change or cancellation without notice. Each ticket is a revocable license to attend the Event. All panels, special events, features and performances are subject to availability and access is not guaranteed and/or may require an additional fee. M Squared Media Ltd, organisers and promoters of Aesthetic Medicine is not responsible for lost or stolen tickets. The Attendee acknowledges there are hazards and risks of physical injury or illness to Attendees of the Event and that not all such hazards or risks can be fully eliminated. By accepting this ticket and attending the Event, the Attendee freely and voluntarily agrees to assume the full risk of bodily injury or property damage, regardless of severity, or death that the Attendee may sustain as a result of attending the Event, whether or not caused by the negligence or gross negligence of M Squared Media Limited.

If you have any concerns, queries or matters you feel should be brought to our attention please email [email protected] and state in the subject line the purpose of your email. Any complaints regarding our events must be received in writing via email or post within 21 days post-event to allow us to action and respond.


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