How these practitioners survived during lockdown

Digital practitioner platform Get Harley asked aesthetic doctor and medical oncologist Dr Fiona McCarthy how she managed to keep her aesthetic business afloat while working full time at the NHS during lockdown.

"Get Harley has been an invaluable asset to my business on a daily basis and in particular during lockdown. From organising delivery of medical grade skincare products to far-flung locations, to checking in on my patients to ensure they are optimising and sticking to their skincare regimen, this team provide an incredible service that allows me to focus on the clinical aspects of my practice," says Dr McCarthy.

"During lockdown, Get Harley also facilitated all my online consultations to ensure that I was able to keep in touch with my patients and also ensured existing patients replenished their skincare on a regular basis thus providing a constant revenue stream during this time. It helped that I did not have to worry about anything and could rest assured my patients are given the best customer service on my behalf."

Dr McCarthy is not the only practitioner for whom Get Harley has become a lifeline. Integrative cosmetic and skin doctor Dr Terry Loong says: “Lockdown was a very stressful time. We had no childcare and had to home-school so I had a lot on my plate being a working mum. Get Harley really supported me through this period and continues to now. The team helped set up and host my online consultations and they handle all of my stock requirements.

"The Get Harley team are literally an extension of my clinic team. Get Harley also helps me to get new customers by giving invaluable business strategy and client-attraction advice. I’ve gained many more customers due to teaming up with Get Harley and my customers are looked after so well by the team, they keep coming back to me. I’ve continued to benefit from Get Harley since being able to be in clinic in person again, due to the popularity of online consultations and through the automated repeat sales, which is revenue for no extra effort."

Get Harley is a quick and easy-to-use digital platform, and once the first skincare regime is complete, the replenishment is driven by the Get Harley team, with no additional time commitment from the practitioner. This is ideal at busy times, but also for when clinics cannot operate as usual, and during these uncertain covid times, passive income and patient loyalty is high on the agenda for many. Not only does Get Harley help with closing repeat product sales, the Get Harley team also helps with additional product upsells with the approval of the practitioner, thus expanding product income over time.

Click here to book a complimentary demo of the Get Harley platform.

By joining Get Harley, you stay connected with your patients and earn income throughout this uncertain covid era. The team works throughout lockdown, generating passive income when clinic is closed or when you're away. There’s no subscription fee or minimum volume. 

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